service and repair service
use proves what a quality product is. A long lifespan
and minimal wear are characteristics of RASI machines.
Regular maintenance and customer service raise the
lifespan of your machine. Naturally their are malfunctions
which must be repaired. Our customer service and repair
service are available for all that. We perform customer
service and repair work rapidly and reliably with
the aid of our trained staff. Our comprehensive spare
part warehouse guarantees prompt and reliable supply
problems can also be resolved over the phone. In that
instance, our technical staff, fully qualified engineers
and technicians as well as our electronics expert
are ready to assist you.
is a problem
analysis sheet available, so that problem troubleshooting
can be done properly and our technical staff have
the chance to deal with the problems correctly. You
can download this as a pdf document, print it out,
enter a detailed description of your machine and either
fax it or send it to us as an email.
Problem analysis sheet